Many fintech businesses are about removing friction from chunks of value chain. Can they achieve 10x better service in time to escape big banks?
fintech innovation = removing friction
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Month: January 2015
Who is in your personal boardroom? The idea is about having access to a core group of people outside of work which hekp you and which you help. Think of the CTOs or devs, startup founders, friends from big banks… Google Dr Zella King to find out more.
Further thoughts on setting up telephony. If you feel your competative advantage is customised in cloud voice app, Twillo is an option. Full REST imtegration is available for every step of the caller experience.
As the teams work in different locations, MockFlow lets you easily share wireframes online. We use PrtScr tool to capture and annotate changes to designs to feedback cutting the comms loop super short.
To remain balance sheet light you need to be cognisant of adding any unnecessary complexity to your tech setup. If you need a local phone number use virtual phone numbers from Sonetel or Sipgate and forward to an IVR or a local number. Skype To Go is an option too but as of early 2015 geographic coverage is limited.
SVC or Mercurial or Git or TFS. Pick one and make a use case for it across the organisation beyond the IT. We like cloud-native service. Check that it integrates with the key Dev / Data / Modelling tools and that it doesn’t create an admin overhead for the IT. Structure versioning so that picking up a version you can create the full deploy so include dependences like data model, scripts, server configs. If you cannot create a runnable deploy you are missing something. You don’t want to waste time chasing loose ends.
or if you prefer a paid version of a task tracking tool, Asana. Use those to get to the status of your projects faster. Tools don’t replace face to face meetings in which to exchange ideas or come to a decision but are great at surfacing somewhat obfuscated project management reporting. To further optimise the process pull data to a dashboard (Asana has an add on) via a microservice API to automate reporting further.