Best way for Tech to bridge gap with the Business is to be helpful and to ensure that tech works 100% of the time.
How to be helpful? Organise knowedge sharing sessions with functional teams (finance, for example), focus on their needs and their core apps, show them how to use the tools to make their job easier. Do this to establish a baseline of Tech knowledge across organisation.
If you are a smaller business or have a developed support function, follow up with one to ones that can be between a few minutes to 30mins. Check user set up, show tools shortcuts, explain new tools use case. Use a check list to ensure consistency.
100% useful/works: Needless to say ensure that Tech works by making common tasks seamless: login, email, change password, file sharing, system updates, printing.