decisions other process

AWS vs Azure support

We are testing migration to cloud. The long tech list of requirments is met by both clouds. But in our experience Microsoft wins in terms of suppoort which is by default phone based walk throughs while (paid) Amazon support defaults to emails that tend to be imprecise while their documentation is supperior (with cool Kindle integration). Assuming this is reflection of their cloud strategies (MS keen to build capability and customer base while AWS is optimising) pick the one that is aligned with the stage of your development.